Willow Creek Press collects customer information to improve your
overall shopping experience with us. We respect your privacy and
are committed to maintaining and using this information responsibly.
We alone will use your information to alert you to Willow Creek
Press news, services, and offers. We do not share your company or
personal information with any third parties.The following is our
privacy policy for on-line sales and describes our use of the information
we collect from you on our web site. By visiting willowcreekpress.com
you are accepting the practices described in this privacy policy.
Personal information relating to you and your order history are
only available to you if you provide the correct password that you
create. After providing your password, you can edit or delete your
information at any time through the account page.
If you forget your password, you can request that it be emailed
to your email address. We will not give passwords out over the phone,
nor will we email them to a different email address than the one
used to register.
Credit Card Safety
Our Security Safeguard
At Willow Creek Press we don't just stand behind our merchandise.
We also do our best to provide a safe and convenient online shopping
experience.
If you're not quite comfortable shopping online, or would prefer
to make your purchase via telephone, just give us a call at 1-800-850-9453,
and we'll be happy to take your order right over the phone.
We use Secure Sockets Layer (SSL) technology to protect the security
of your credit card information as it is transmitted to us.
SSL is the gold standard in Internet encryption technology, which
is a fancy way of saying that it's a highly sophisticated method
of scrambling data as it travels from your computer to our Webster's
servers.
How do I know my credit card information is secure?
To make sure you are accessing our secure server before you submit
personal financial information, look at the lower left-hand corner
of your browser. If you see an unbroken key or a closed lock (depending
upon your browser), then SSL is active. To double-check for security,
look at the URL or Location line of your browser. If you have accessed
a secure server, the first characters of the address in that line
should change from "http" to "https."
Some browser versions and some firewall's don't permit communication
through secure servers. If for any reason you cannot access the
secure server, please feel free to place your order with us by phone
at 1-800-850-9453 and we will be happy to assist you.
Privacy policy last updated 1/01/08.
Buying From a Bookstore
You can also ask your local bookseller for the Willow Creek Press
item you are interested in. For help finding bookstores near you,
search the American Booksellers Association's Online Directory.
Many Willow Creek Press books and calendars are also available at
specialty stores such as gift shops, calendar shops, pet stores
or other outlets.
For any other questions about ordering from Willow Creek Press,
please call 1-800-850-9453, or email Customer Service at info@willowcreekpress.com
Shipping Information
We use UPS to ship to destinations in the continental USA.
For shipping to Alaska and Hawaii, we use the US Postal Service.
Prices may vary from quoted UPS prices.
For special requests on shipping, please place your order through
our toll free number at 1-800-850-9453 or email
info@willowcreekpress.com
Foreign Orders
All foreign orders can be placed in the same way. Due to varying
shipping costs associated with overseas delivery, the total amount
due will not be automatically calculated. If you would like to know
what the total shipping costs will be, please call 1-800-850-9453,
or email us at info@willowcreekpress.com